Cookies and privacy policy
Protecting the security and privacy of your personal data is important to Wind&Sun Service. Therefore, we operate our websites in compliance with applicable laws on data privacy protection and data security. Below we provide information on what kind of data we collect and for which purpose we collect this data.
By accessing or using the Wind&Sun Service Web site, you agree to the terms of the Wind&Sun Service Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. Wind&Sun Service reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Wind&Sun Service Privacy Policy at the time of such use. Wind&Sun Service is not responsible for the content or privacy practices of other websites to which we may link.
Who is the data controller of your personal data?
Identity of Data Controller: Wind&Sun Service Spain S.L.
Address: Carrer de l’ Enginy – Nave 7, 08840 – Viladecans (Barcelona).
E-Mail contact: service@windsunservice.com
Data Protection Officer contact: dataprotection@winsdunservice.com
Address: Carrer de l’ Enginy – Nave 7, 08840 – Viladecans (Barcelona).
E-Mail contact: service@windsunservice.com
Data Protection Officer contact: dataprotection@winsdunservice.com
How do we use your personal data?
Wind$Sun Service Spain S.L. (hereinafter, ‘WSSS’) will process the personal data provided by you, as well as other personal data that WSSS may have accessed through the use of the following forms:
Signing Up for Services: Information you provide prior to any registration process, such as your email when you provide it to us. Information that you provide during any registration process, including in connection with a co-branded offer (such as your name, company name, email address, phone number, billing address, geographic location and industry), when you call or email us (for support or otherwise) or when you use our products or services and Payment information that you provide to us (by way of our Services or otherwise) when you purchase some of our products and services. This data may be processed for the main purpose of managing your request and contact you to respond to your specific requests/enquirys/claims.
Use of Services, Website Visits and Support: Data relating to your online activity on our websites with respect to our Services, including the following: IP address, browser type and version, geographic location, pages you view, when you update your information, communicate with us, or order new Services, your emails you send. We store this data we collect in a variety of places within our infrastructure, including system log files, back end databases and analytics systems. We use this information to better understand the user behavior and to further improve our offerings.
Do we use cookies?
When you visit our website, so-called cookies are stored in temporary files on your computer and are either immediately deleted when you close your browser or after a certain amount of time. Cookies are small files that store particular settings and data and may be exchanged with our system via your browser. They are stored on your hard drive. Irrespective of how long the cookies are installed on your hard drive, you may manually delete cookies in your browser at any time. No personal data is stored in our cookies.
Most browsers accept cookies as a standard feature but you may permit or reject temporary and stored cookies independently in your security settings. If you deactivate cookies, in certain cases it is possible that certain features of our website may not be available to you and some of the pages of the website may potentially no longer be displayed correctly.
What is the lawful basis for processing your personal data?
Depending on what information we collect from you and how we collect it, we rely on various grounds for doing processing your information under the GDPR, including the following reasons:
- In order to administer our contractual relationship, including setting up your requested Services, payments, renewals and processes.
- Because it is in our legitimate interest to run a successful and efficient business and provide you with the Services and other useful content.
- In order to fulfill any legal obligations we may have to collect this information from you.
What other recipients will the data be disclosed to?
In order to manage your request, where necessary, WSSS may communicate your personal data to a WSSS affiliate (e.g. WSSS Service in your country), they will process the personal data only for the purposes established above.
If your WSSS SERVICE is located outside the EU, this might involve a necessary international transfer of your data, only for the purposes established above.
How long do we retain your data?
WSSS will retain your personal data information to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your personal information for no more than seven years following the later of (i) the date on which you terminate your use of the Services or (ii) May 25, 2018, unless we are otherwise required by law or regulation to retain your personal information for longer.
What are your rights as an affected individual?
Where the European Union’s General Data Protection Regulation 2016/679, or GDPR, applies, in certain circumstances and subject to data processing agreements, you have rights in relation to the personal information we hold about you. We set out below an outline of those rights and how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights by providing details only known to the account holder.
Right to Access by the data subject
You can get information in regard to the processing of your personal data by WSSSS as well as access to your personal data which has been included in the WSSS files.
You can exercise this right by sending an email to dataprotection@windsunservice.com*
You can get information in regard to the processing of your personal data by WSSSS as well as access to your personal data which has been included in the WSSS files.
You can exercise this right by sending an email to dataprotection@windsunservice.com*
Right to Rectification
Your can request the rectification of your personal data when it’s inaccurate or incomplete.
You can exercise this right by sending an email to dataprotection@windsunservice.com*
Right to Erasure
You may request the erasure of your personal data when, among other grounds, the personal data are no longer necessary for the purposes for which they were collected.
You can exercise this right by sending an email to dataprotection@windsunservice.com*
Right to Opposition
You may request us to stop processing your personal information. WSSS will stop processing your personal data, unless for compelling legitimate groups or the exercise or defense of legal claims.
You can exercise this right by sending an email to dataprotection@windsunservice.com*
Right to Limitation of processing
You can request the limitation of the processing of your personal data in the following cases:
- While objection of the exactitude of your personal data is being checked;
- When the data processing is unlawful, the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
- When WSSS no longer needs the personal data for the purposes of the processing, but they are required by the data processor for the exercise of legal claims;
- When you have opposed the processing of your personal data for the performance of a task carried out in the public interest or for the satisfaction of a legitimate interest, while it is being verified if WSSS legitimate reasons for the processing prevail over yours.
- You can receive, in electronic format, the personal data that you have provided to us, the personal data that has been obtained from your contractual relationship with WSSS, as well as to transmit them to another entity.
You can exercise this right by sending an email to dataprotection@windsunservice.com*Right to data portability
You can receive, in electronic format, the personal data that you have provided to us, the personal data that has been obtained from your contractual relationship with WSSS, as well as to transmit them to another entity.
You can exercise this right by sending an email to dataprotection@windsunservice.com*
*To exercise your rights, you must attach a copy of your ID or another document which proves your identity and state the right you want to exercise.
